FREQUENTLY ASKED QUESTIONS

1) What is GarbageMan.com??
2) What can you take away?
3) Are you  licensed to do this work?
4) Can't you give me an exact price before you  arrive?
5) When should I book an appointment?
6) Why are appointments  booked in two-hour timeslots?
7) Can you do the job for me if I am not on  site?
8) I really need this job done but it can only be after hours. Can you  do that?
9) What do you do with the junk?
10) Why can't you take  hazardous materials?
12) Why do you charge?
13) What equipment does your  truck team come with?
14) Why would I use your service rather than a  dumpster?
15) How big is your truck?

1.) What is GarbageMan.com?
We are a junk removal company. We haul away items that you no
longer need, like renovation materials, construction debris, old couches,
mattresses etc.?

2) What can you take away?
We are able to take away anything non-hazardous, such as construction
materials, renovation debris, yard waste or even old furniture.
We GarbageMan.com can take:
WOOD-Fencing, firewood,  old lumber
CONSTRUCTION- Lumber, wood ends, tiling
GARDEN-Branches, hedge clippings
FURNITURE- Couches, hide-a-beds, mattresses
APPLIANCES- Fridges, freezers, washers & dryers
BASEMENT JUNK- Boxes,  books, old tools, tires
CONCRETE- From a broken patio, etc.
SOIL &  SOD- From a new garden
ROOFING ITEMS- Cedar and asphalt shingles
DRYWALL-  Wallboard, drywall, gyproc, sheetrock
What We Do Not Take:
Paint, Chemicals, Solvents, Oils, Asbestos,
Oil Drums (Unless Empty And Top  And Bottom Cut Out),
Oil Tanks
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3) Are you licensed to do this work?
Owners, trucks and employees are fully licensed and insured.  Every
franchise is registered and retains the necessary permits.
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4) Can't you give me an exact price before you arrive?
Pricing is based on volume and nature of the material.  We can't give you an
exact price until we are able to see your exact trash load. We book an appointment with you and review the pricing.  Then the truck team verifies pricing on arrival.
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5) When should I book an appointment?
Contact us as soon possible as time slots fill up quickly. Once you call, we'll let you know the availability in your area. We need to know the zip code of the
pick-up address.
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6) Why are appointments booked in two-hour timeslots?
Truck teams call 15 to 30 minutes before arrival and give firm arrival
times. This allows them to deal with unforeseen circumstances, such as traffic or
jobs that were larger than expected.
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7) Can you do the job for me if I am not on site?
Customers should be on site when trucks arrive. We call 15 to 30 minutes
before arrival to let you know we are on the way. If you are unable to be on
site, the staff reviews the trash and determines pricing on arrival and calls you for confirmation. They accept credit cards over the phone.
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8) I really need this job done but it can only be after hours. Can you do that?
Contact us and we'll be happy to discuss your options. It is unsafe for our
drivers to do jobs when it is dark, although special arrangements can be made if
required.
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9) What do you do with the junk?
It depends on what you have.  Any items that can be recycled will be.
This includes paper, wood, metal, plastic, etc.  Other items may be
donated to local charities.  Leftover waste is taken to the transfer station or
landfill.
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10) Why can't you take hazardous materials?
Drivers and trucks are not licensed to carry hazardous materials. Call your
local recycling or waste management hotline for further assistance on how to get rid of these items.
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12) Why do you charge?
The truck team loads your items, cleans up and takes your trash items to the city dump or transfer station. We are charged at the dump just as you would be.
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13) What equipment does your truck team come with?
Strong and efficient team members, shovels, rakes, sometimes a dolly or
wheelbarrow. We do not operate machinery or carry ladders.
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14) Why would I use your service rather than a dumpster?
Two people come and do all the labor and clean up. We charge based on the volume your items take up in our 10 cubic yard dump trailers. Or, for your convenience, dumpsters can be left on your property and you do all the loading yourself. You then pay for the entire volume of the dumpster, no matter how much you fill.
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15) How big is your dump trailer?
The steel box on the trailer is 14 feet long, 7 feet wide and 3 feet high.
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